Privacy Policy

At EireBites, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our food delivery service.

1. Information We Collect

1.1 Personal Information

When you create an account or place an order, we may collect:

• Name and contact information (email address, phone number)
• Delivery addresses
• Payment information (processed securely by our payment partners)
• Order history and preferences

1.2 Location Information

We collect your location data to provide accurate delivery services, show nearby restaurants, and calculate delivery fees. You can control location permissions through your device settings.

1.3 Usage Information

We automatically collect information about how you use our service, including:

• Device information (type, operating system, browser)
• IP address and general location
• Pages viewed and features used
• Search queries and interactions

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Communicate with you about orders, deliveries, and service updates
• Improve our service and develop new features
• Personalize your experience and show relevant restaurants
• Prevent fraud and ensure platform security
• Send promotional offers (with your consent)
• Comply with legal obligations

3. Information Sharing

We share your information only in the following circumstances:

3.1 With Service Providers

• Restaurants: Order details and delivery address
• Delivery Partners: Necessary information to complete delivery
• Payment Processors: Payment information (securely handled)

3.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Update or correct your information
• Delete your account and associated data
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request a copy of your data

To exercise these rights, please contact us using the information provided below.

6. Device Permissions

6.1 Camera

Our app requests access to your device camera to allow you to upload profile photos and images when reviewing restaurants or reporting issues. Camera access is only activated when you explicitly choose a feature that requires it. We do not access your camera in the background and do not store images without your knowledge.

6.2 Location

We use your device location to show nearby restaurants, calculate accurate delivery distances and fees, and track deliveries in real time. You can revoke location access at any time in your device settings, though this may limit certain features.

6.3 Push Notifications

We use push notifications to update you on order status, delivery progress, and promotional offers. You can manage notification preferences in your device settings or within the app at any time.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.

8. Children's Privacy

Our service is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Ireland. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us